Our people

2022 away day group photo

Our leaders

Eddie bio pic

Eddie Hooker

CEO and Founder
View bio
Terri Dunne

Terri Dunne

Chief Delivery Officer
View bio
Ben bio pic

Ben Terrett

Chief Financial Officer
View bio

Gerry Barrett

Managing Director of
Insurance
View bio
Paul bio pic

Paul Shamplina

Chief Commercial Officer
View bio
Eddie Hooker
close icon

Eddie Hooker

CEO and Founder of HFIS

Eddie was one of the founding shareholders of HFIS in 1996 having previously worked in the insurance market with companies such as AXA Insurance and Legal and General since 1985.

Eddie’s vision for the company has always centred on improving working standards within the company’s chosen niche by providing relevant and innovative solutions to the management of risk, claims and complaint management.

Regularly providing education, support and advice at various trade events throughout the UK and sitting on several industry specific forums and bodies, Eddie helps to raise professionalism and standards.

Eddie has been married for over 30 years and has four wonderful children. He is an avid drummer, having played with various local bands since 1984. He can often be seen at the Emirates Stadium supporting his life-long team – the Arsenal.

Terri Dunne
close icon

Terri Dunne

Chief Delivery Officer

Terri Dunne has over 40 years of insurance experience having worked for Legal and General, Guardian Royal Exchange and AXA Insurance as an Insurance Underwriter. With solid insurance knowledge under her belt, Terri joined HFIS in 2000 and is now the Chief Delivery Officer.

Terri is responsible for identifying any potential business risks that may hinder HFIS while also ensuring that all compliance, regulatory and government contractual promises are kept. As well as making sure that the culture and employee engagement meets the HFIS vision and values.

In her spare time, Terri enjoys travelling, particularly going on international cruises and touring the UK with her husband in their American RV.

Ben Terrett
close icon

Ben Terrett

Chief Financial Officer

Ben is a chartered accountant, having qualified in 1998. He spent his formative working years in provincial accountancy practices, dealing with individuals and SME across a range of disciplines including personal tax, audit, bookkeeping, accounts preparation and corporate tax.

After the onset of general insurance regulation by the FSA in 2005, Ben joined an general insurance underwriter setting up the internal audit and compliance function, progressing to Finance Director in 2012.

Following a short spell in a life business, Ben joined HFIS in March 2018 as Chief Financial Officer.

Ben lives in Hertfordshire and has three children, one of whom is at university studying maths with investment banking. Ben supports Luton Town Football Club, having been a season ticket holder for over 35 years, is a keen reader and historian and in the summer can occasionally be seen on the golf course.

close icon

Gerry Barrett

Managing Director of Insurance

Gerry embarked on his professional journey as an accountant, qualifying in 1999 before venturing into the realm of General Insurance. He gained invaluable experience at well-known organisations such as the AA and the Post Office, where he successfully managed their Car, Home, and Travel Insurance businesses.
Gerry's expertise further flourished at British Gas, where he spearheaded the management of HomeCare and related insurance schemes. Most recently, before joining Hamilton Fraser, he was steering the ship on the commercial side of the British Gas SME Energy business. With a proven track record in navigating the intricacies of the insurance and energy sectors, Gerry brings a wealth of knowledge and leadership to his role as the Managing Director of Insurance.

Paul Shamplina
close icon

Paul Shamplina

Chief Commercial Officer

Paul Shamplina has over 25 years of experience in the legal field helping landlords. In 1999, Paul set up Landlord Action, specialising in fixed-fee property recovery and tenant eviction in England and Wales.

Paul joined HFIS in December 2016, as an Associate Director and Brand Ambassador and has moved on to become the Chief Commercial Officer of HFIS.

Paul is passionate about the individual rights of landlords and tenants and the importance of continually improving standards throughout the private rented sector. He has acquired a reputation as “The Landlord’s Friend” and in 2015 co-wrote a book for landlords. Paul regularly appears on TV and radio, including Channel 5’s series Nightmare Tenants, Slum Landlords.

Paul enjoys a busy life and when he is not speaking at a property event, he is often attending football matches of his favourite team, going to the gym, boxing or spending time with his family.

Eddie Hooker

Eddie Hooker

CEO & Founder
View bio
Terri Dunne

Terri Dunne

Chief Delivery Officer
View bio
Ben Terrett

Ben Terrett

Chief Financial Officer
View bio

Gerry Barrett

Managing Director of Insurance
View bio
Paul Shamplina

Paul Shamplina

Chief Commercial Officer
View bio
Eddie Hooker
close icon

Eddie Hooker

CEO & Founder

Eddie was one of the founding shareholders of Hamilton Fraser in 1996 having previously worked in the insurance market with companies such as AXA Insurance and Legal and General since 1985.

Eddie’s vision for the company has always centred on improving working standards within the company’s chosen niche by providing relevant and innovative solutions to the management of risk, claims and complaint management.

Eddie regularly provides education, support and advice at various trade events throughout the UK and sits on several industry specific forums and bodies to help raise professionalism and standards for the good of the consumer.

Eddie has been married for more than 25 years and has four wonderful children. He is an avid drummer, having played with various local bands since 1984, the latest which provides the backing for the Warren Concert Party, a charity formed more than 60 years ago. Eddie can often be seen at the Emirates Stadium supporting his life-long team – the Arsenal.

Terri Dunne
close icon

Terri Dunne

Chief Delivery Officer

Terri Dunne has over 30 years of insurance experience having worked for Legal and General, Guardian Royal Exchange and AXA Insurance as an Insurance Underwriter. With solid insurance knowledge under her belt she joined Hamilton Fraser over 16 years ago and is now the Group Risk and Human Resources Director.

In her role as Risk Director she is responsible for identifying any potential business risks that may hinder Hamilton Fraser while also ensuring that all compliance, regulatory and government contractual promises are kept. As the HR Director she is responsible for all the people related strategies whilst also ensuring that the culture and employee engagement meets the Hamilton Fraser vision and values.

When not working Terri enjoys travelling overseas particularly going on cruises but when in the UK she enjoys taking time out with her husband and travelling in their American RV.

Ben Terrett
close icon

Ben Terrett

Chief Financial Officer

Ben is a Chartered Accountant, having qualified in 1998. He spent his formative working years in provincial accountancy practices, dealing with individuals and SME across a range of disciplines including personal tax, audit, bookkeeping, accounts preparation and corporate tax.

After the onset of general insurance regulation by the FSA in 2005, Ben joined an general insurance underwriter setting up the Internal Audit and Compliance function, progressing to Finance Director in 2012, with oversight of Finance, Underwriting, Pricing and Claims – all aspects financial.

Following a short spell in a Life business, Ben joined HFIS plc in March 2018 as Chief Financial Officer.

Ben lives in Stevenage and has three children, one of whom is at university in Reading studying Maths with Investment Banking. Ben supports Luton Town Football Club, having been a season ticket holder for over 35 years, is a keen reader and historian and in the summer can be occasionally seen on the golf course.

close icon

Gerry Barrett

Managing Director of Insurance

Gerry embarked on his professional journey as an accountant, qualifying in 1999 before venturing into the realm of General Insurance. He gained invaluable experience at well-known organisations such as the AA and the Post Office, where he successfully managed their Car, Home, and Travel Insurance businesses.
Gerry's expertise further flourished at British Gas, where he spearheaded the management of HomeCare and related insurance schemes. Most recently, before joining Hamilton Fraser, he was steering the ship on the commercial side of the British Gas SME Energy business. With a proven track record in navigating the intricacies of the insurance and energy sectors, Gerry brings a wealth of knowledge and leadership to his role as the Managing Director of Insurance.

Paul Shamplina
close icon

Paul Shamplina

Chief Commercial Officer

Paul Shamplina has over 25 years of experience in the legal field helping landlords with problem tenants. In 1999, Paul set up Landlord Action specialising in fixed-fee property recovery and tenant eviction in England and Wales.

Paul started working for Hamilton Fraser in December 2016, as an Associate Director and Brand Ambassador. As Brand Ambassador Paul focuses on enhancing the brand and educating landlords and letting agents.

Paul is passionate about the individual rights of landlords and tenants and in the importance of continually improving standards throughout the private rented sector. He has acquired a reputation as “The Landlord’s Friend” and in 2015 co-wrote a book for landlords. Paul regularly appears on TV and radio including Channel Five’s hit series Nightmare Tenants, Slum Landlords.

When not working Paul enjoys football, going to the gym, boxing and spending time with his family.

Eddie Hooker

Eddie Hooker

CEO & Founder
View bio
Terri Dunne

Terri Dunne

Chief Delivery Officer
View bio
Ben Terrett

Ben Terrett

Chief Financial Officer
View bio

Gerry Barrett

Managing Director of Insurance
View bio
Paul Shamplina

Paul Shamplina

Chief Commercial Officer
View bio
Eddie Hooker
close icon

Eddie Hooker

CEO & Founder

Eddie was one of the founding shareholders of Hamilton Fraser in 1996 having previously worked in the insurance market with companies such as AXA Insurance and Legal and General since 1985.

Eddie’s vision for the company has always centred on improving working standards within the company’s chosen niche by providing relevant and innovative solutions to the management of risk, claims and complaint management.

Eddie regularly provides education, support and advice at various trade events throughout the UK and sits on several industry specific forums and bodies to help raise professionalism and standards for the good of the consumer.

Eddie has been married for more than 25 years and has four wonderful children. He is an avid drummer, having played with various local bands since 1984, the latest which provides the backing for the Warren Concert Party, a charity formed more than 60 years ago. Eddie can often be seen at the Emirates Stadium supporting his life-long team – the Arsenal..
Terri Dunne
close icon

Terri Dunne

Chief Delivery Officer

Terri Dunne has over 30 years of insurance experience having worked for Legal and General, Guardian Royal Exchange and AXA Insurance as an Insurance Underwriter. With solid insurance knowledge under her belt she joined Hamilton Fraser over 16 years ago, and is now the

Group Risk and Human Resources Director.

In her role as Risk Director she is responsible for identifying any potential business risks that may hinder Hamilton Fraser while also ensuring that all compliance, regulatory and government contractual promises are kept. As the HR Director she is responsible for all the people related strategies whilst also ensuring that the culture and employee engagement meets the Hamilton Fraser vision and values.

When not working Terri enjoys travelling overseas particularly going on cruises but when in the UK she enjoys taking time out with her husband and travelling in their American RV.
Ben Terrett
close icon

Ben Terrett

Chief Financial Officer

Ben is a Chartered Accountant, having qualified in 1998. He spent his formative working years in provincial accountancy practices, dealing with individuals and SME across a range of disciplines including personal tax, audit, bookkeeping, accounts preparation and

corporate tax.

After the onset of general insurance regulation by the FSA in 2005, Ben joined an general insurance underwriter setting up the Internal Audit and Compliance function, progressing to Finance Director in 2012, with oversight of Finance, Underwriting, Pricing and Claims – all aspects financial. Following a short spell in a Life business, Ben joined HFIS plc in March 2018 as Chief Financial Officer.

Ben lives in Stevenage and has three children, one of whom is at university in Reading studying Maths with Investment Banking. Ben supports Luton Town Football Club, having been a season ticket holder for over 35 years, is a keen reader and historian and in the summer can be occasionally seen on the golf course.
close icon

Gerry Barrett

Managing Director of Insurance

Gerry embarked on his professional journey as an accountant, qualifying in 1999 before venturing into the realm of General Insurance. He gained invaluable experience at well-known organisations such as the AA and the Post Office, where he successfully managed their Car, Home, and Travel Insurance businesses.
Gerry's expertise further flourished at British Gas, where he spearheaded the management of HomeCare and related insurance schemes. Most recently, before joining Hamilton Fraser, he was steering the ship on the commercial side of the British Gas SME Energy business. With a proven track record in navigating the intricacies of the insurance and energy sectors, Gerry brings a wealth of knowledge and leadership to his role as the Managing Director of Insurance.

Peter’s current role involves defining the strategic direction of our technical capabilities to ensure that Hamilton Fraser is in a position meet any technical challenges and identify new business opportunities, whilst also continuing to manage our day to day commitments and operational requirements.

Peter is extremely passionate about challenging the business to innovate and is a key team member in facilitating this. Peter also works closely with people around the business to help them grow, develop and fulfil their potential.

When not at work you are likely to find Peter spending time with his family and cats, playing guitar and cheering on his favourite football club, Tottenham Hotspur.
Paul Shamplina
close icon

Paul Shamplina

Chief Commercial Officer

Paul Shamplina has over 25 years of experience in the legal field helping landlords with problem tenants. In 1999, Paul set up Landlord Action specialising in fixed-fee property recovery and tenant eviction in England and Wales.

Paul started working for Hamilton Fraser in December 2016, as an Associate Director and Brand Ambassador. As Brand Ambassador Paul focuses on enhancing the brand and educating landlords and letting agents.

Paul is passionate about the individual rights of landlords and tenants and in the importance of continually improving standards throughout the private rented sector. He has acquired a reputation as “The Landlord’s Friend” and in 2015 co-wrote a book for landlords. Paul regularly appears on TV and radio including Channel Five’s hit series Nightmare Tenants, Slum Landlords.

When not working Paul enjoys football, going to the gym, boxing and spending time with his family.

Hamilton and Fraser 🐾

Hamilton

Hamilton

Chief Mischief Officer
View bio

Our mental health ambassadors

Hamilton and Fraser are our office mental health officers. The ‘boys’ are Maltipoo brothers who joined the team in early 2020 as eight-week-old puppies to help support HFIS' company wellbeing.

The boys are integral team members and love nothing more than spending time with the HFIS community.

Their presence in the office brings joy to everyone, they are paw-fect. Look out for their adventures on our social media pages.
Fraser

Fraser

Chief Snoozing Officer
View bio

Our Mental Health Ambassadors

Hamilton and Fraser are our office mental health officers. The ‘boys’ (as they are affectionately known) are Maltipoo brothers who joined the team in early 2020 as eight-week-old puppies to help support Hamilton Fraser’s company wellbeing.

The boys are integral team members and love nothing more than spending time with the Hamilton Fraser family in the office (when permitted). They have taken to their role within the business like ducks to water and have been a much needed morale boost, and constant joy, during this unsettling time.

They are passionate in helping our People Services team with learning and development projects and frequently join new recruits in their welcome training, offering a friendly paw on their first day. They often attend meetings and training sessions and regularly feature in our external content activities, including as special webinar guests and on LinkedIn.
Hamilton

Hamilton

Chief Mischief Officer
View bio
Fraser

Fraser

Chief Snoozing Officer
View bio
Hamilton
close icon

Hamilton

Chief Mischief Officer

You’ll regularly see Hamilton running around the office causing mischief. He’s passionate about helping the people services team and will often join new starters in their welcome training, offering a friendly paw on their first day.

hamilton cartoon
Fraser
close icon

Fraser

Chief Snoozing Officer

When he’s not snoozing, Fraser frequently enjoys playing with everyone and often attends meetings and training sessions. Fraser happily features in our external content activities such as webinars and is a star of our social media.

fraser cartoon