Our leaders

Eddie Hooker

CEO and Founder

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Terri Dunne

Chief Delivery Officer

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Ben Terrett

Chief Financial Officer

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Pete Agathangelou

Chief Technology Officer

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Paul Shamplina

Chief Commercial Officer

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Eddie Hooker

CEO and Founder of HFIS

Eddie was one of the founding shareholders of HFIS in 1996 having previously worked in the insurance market with companies such as AXA Insurance and Legal and General since 1985.
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Eddie’s vision for the company has always centred on improving working standards within the company’s chosen niche by providing relevant and innovative solutions to the management of risk, claims and complaint management.
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Regularly providing education, support and advice at various trade events throughout the UK and sitting on several industry specific forums and bodies, Eddie helps to raise professionalism and standards.
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Eddie has been married for over 30 years and has four wonderful children. He is an avid drummer, having played with various local bands since 1984. He can often be seen at the Emirates Stadium supporting his life-long team – the Arsenal.

Terri Dunne

Chief Delivery Officer

Terri Dunne has over 40 years of insurance experience having worked for Legal and General, Guardian Royal Exchange and AXA Insurance as an Insurance Underwriter. With solid insurance knowledge under her belt, Terri joined HFIS in 2000 and is now the Chief Delivery Officer.

Terri is responsible for identifying any potential business risks that may hinder HFIS while also ensuring that all compliance, regulatory and government contractual promises are kept. As well as making sure that the culture and employee engagement meets the HFIS vision and values.

In her spare time, Terri enjoys travelling, particularly going on international cruises and touring the UK with her husband in their American RV.

Ben Terrett

Chief Financial Officer

Ben is a chartered accountant, having qualified in 1998. He spent his formative working years in provincial accountancy practices, dealing with individuals and SME across a range of disciplines including personal tax, audit, bookkeeping, accounts preparation and corporate tax.

After the onset of general insurance regulation by the FSA in 2005, Ben joined an general insurance underwriter setting up the internal audit and compliance function, progressing to Finance Director in 2012.

Following a short spell in a life business, Ben joined HFIS in March 2018 as Chief Financial Officer.

Ben lives in Hertfordshire and has three children, one of whom is at university studying maths with investment banking. Ben supports Luton Town Football Club, having been a season ticket holder for over 35 years, is a keen reader and historian and in the summer can occasionally be seen on the golf course.

Peter Agathangelou

Chief Technology Officer

Peter Agathangelou joined HFIS in February 2010, enjoying an extensive career across IT operations and systems management with over 30 years’ experience of technical account, project and team management.

Peter’s current role involves defining the strategic direction of our technical capabilities to ensure that HFIS is in a position meet any technical challenges and identify new business opportunities.

Peter is extremely passionate about challenging the business to innovate and is a key team member in facilitating this. Peter also works closely with people around the business to help them grow, develop and fulfil their potential.

When he's not in the office, you are likely to find Peter spending time with his family and cats, playing guitar and cheering on his favourite football club, Tottenham Hotspur.

Paul Shamplina

Chief Commercial Officer

Paul Shamplina has over 25 years of experience in the legal field helping landlords. In 1999, Paul set up Landlord Action, specialising in fixed-fee property recovery and tenant eviction in England and Wales.

Paul joined HFIS in December 2016, as an Associate Director and Brand Ambassador and has moved on to become the Chief Commercial Officer of HFIS.

Paul is passionate about the individual rights of landlords and tenants and the importance of continually improving standards throughout the private rented sector. He has acquired a reputation as “The Landlord’s Friend” and in 2015 co-wrote a book for landlords. Paul regularly appears on TV and radio, including Channel 5’s series Nightmare Tenants, Slum Landlords.

Paul enjoys a busy life and when he is not speaking at a property event, he is often attending football matches of his favourite team, going to the gym, boxing or spending time with his family.

Eddie Hooker

CEO & Founder

View bio

Terri Dunne

Chief Delivery Officer

View bio

Ben Terrett

Chief Financial Officer

View bio

Pete Agathangelou

Chief Technology Officer

View bio

Paul Shamplina

Chief Commercial Officer

View bio

Eddie Hooker

CEO & Founder

Eddie was one of the founding shareholders of Hamilton Fraser in 1996 having previously worked in the insurance market with companies such as AXA Insurance and Legal and General since 1985.

Eddie’s vision for the company has always centred on improving working standards within the company’s chosen niche by providing relevant and innovative solutions to the management of risk, claims and complaint management.

Eddie regularly provides education, support and advice at various trade events throughout the UK and sits on several industry specific forums and bodies to help raise professionalism and standards for the good of the consumer.

Eddie has been married for more than 25 years and has four wonderful children. He is an avid drummer, having played with various local bands since 1984, the latest which provides the backing for the Warren Concert Party, a charity formed more than 60 years ago. Eddie can often be seen at the Emirates Stadium supporting his life-long team – the Arsenal.

Terri Dunne

Chief Delivery Officer

Terri Dunne has over 30 years of insurance experience having worked for Legal and General, Guardian Royal Exchange and AXA Insurance as an Insurance Underwriter. With solid insurance knowledge under her belt she joined Hamilton Fraser over 16 years ago and is now the Group Risk and Human Resources Director.

In her role as Risk Director she is responsible for identifying any potential business risks that may hinder Hamilton Fraser while also ensuring that all compliance, regulatory and government contractual promises are kept. As the HR Director she is responsible for all the people related strategies whilst also ensuring that the culture and employee engagement meets the Hamilton Fraser vision and values.

When not working Terri enjoys travelling overseas particularly going on cruises but when in the UK she enjoys taking time out with her husband and travelling in their American RV.

Ben Terrett

Chief Financial Officer

Ben is a Chartered Accountant, having qualified in 1998. He spent his formative working years in provincial accountancy practices, dealing with individuals and SME across a range of disciplines including personal tax, audit, bookkeeping, accounts preparation and corporate tax.

After the onset of general insurance regulation by the FSA in 2005, Ben joined an general insurance underwriter setting up the Internal Audit and Compliance function, progressing to Finance Director in 2012, with oversight of Finance, Underwriting, Pricing and Claims – all aspects financial.

Following a short spell in a Life business, Ben joined HFIS plc in March 2018 as Chief Financial Officer.

Ben lives in Stevenage and has three children, one of whom is at university in Reading studying Maths with Investment Banking. Ben supports Luton Town Football Club, having been a season ticket holder for over 35 years, is a keen reader and historian and in the summer can be occasionally seen on the golf course.

Peter Agathangelou

Chief Technology Officer

Peter Agathangelou joined Hamilton Fraser in February 2010, enjoying an extensive career across IT operations and systems management with over 30 years’ experience of technical account, project and team management.

Peter’s current role involves defining the strategic direction of our technical capabilities to ensure that Hamilton Fraser is in a position meet any technical challenges and identify new business opportunities, whilst also continuing to manage our day to day commitments and operational requirements.

Peter is extremely passionate about challenging the business to innovate and is a key team member in facilitating this. Peter also works closely with people around the business to help them grow, develop and fulfil their potential.

When not at work you are likely to find Peter spending time with his family and cats, playing guitar and cheering on his favourite football club, Tottenham Hotspur.

Paul Shamplina

Chief Commercial Officer

Paul Shamplina has over 25 years of experience in the legal field helping landlords with problem tenants. In 1999, Paul set up Landlord Action specialising in fixed-fee property recovery and tenant eviction in England and Wales.

Paul started working for Hamilton Fraser in December 2016, as an Associate Director and Brand Ambassador. As Brand Ambassador Paul focuses on enhancing the brand and educating landlords and letting agents.

Paul is passionate about the individual rights of landlords and tenants and in the importance of continually improving standards throughout the private rented sector. He has acquired a reputation as “The Landlord’s Friend” and in 2015 co-wrote a book for landlords. Paul regularly appears on TV and radio including Channel Five’s hit series Nightmare Tenants, Slum Landlords.

When not working Paul enjoys football, going to the gym, boxing and spending time with his family.

Eddie Hooker

CEO & Founder

View bio

Terri Dunne

Chief Delivery Officer

View bio

Ben Terrett

Chief Financial Officer

View bio

Pete Agathangelou

Chief Technology Officer

View bio

Paul Shamplina

Chief Commercial Officer

View bio

Eddie Hooker

CEO & Founder

Eddie was one of the founding shareholders of Hamilton Fraser in 1996 having previously worked in the insurance market with companies such as AXA Insurance and Legal and General since 1985.

Eddie’s vision for the company has always centred on improving working standards within the company’s chosen niche by providing relevant and innovative solutions to the management of risk, claims and complaint management.

Eddie regularly provides education, support and advice at various trade events throughout the UK and sits on several industry specific forums and bodies to help raise professionalism and standards for the good of the consumer.

Eddie has been married for more than 25 years and has four wonderful children. He is an avid drummer, having played with various local bands since 1984, the latest which provides the backing for the Warren Concert Party, a charity formed more than 60 years ago. Eddie can often be seen at the Emirates Stadium supporting his life-long team – the Arsenal..

Terri Dunne

Chief Delivery Officer

Group Risk and Human Resources Director.

In her role as Risk Director she is responsible for identifying any potential business risks that may hinder Hamilton Fraser while also ensuring that all compliance, regulatory and government contractual promises are kept. As the HR Director she is responsible for all the people related strategies whilst also ensuring that the culture and employee engagement meets the Hamilton Fraser vision and values.

When not working Terri enjoys travelling overseas particularly going on cruises but when in the UK she enjoys taking time out with her husband and travelling in their American RV.

Ben Terrett

Chief Financial Officer

corporate tax.

After the onset of general insurance regulation by the FSA in 2005, Ben joined an general insurance underwriter setting up the Internal Audit and Compliance function, progressing to Finance Director in 2012, with oversight of Finance, Underwriting, Pricing and Claims – all aspects financial. Following a short spell in a Life business, Ben joined HFIS plc in March 2018 as Chief Financial Officer.

Ben lives in Stevenage and has three children, one of whom is at university in Reading studying Maths with Investment Banking. Ben supports Luton Town Football Club, having been a season ticket holder for over 35 years, is a keen reader and historian and in the summer can be occasionally seen on the golf course.

Peter Agathangelou

Chief Technology Officer

Peter’s current role involves defining the strategic direction of our technical capabilities to ensure that Hamilton Fraser is in a position meet any technical challenges and identify new business opportunities, whilst also continuing to manage our day to day commitments and operational requirements.

Peter is extremely passionate about challenging the business to innovate and is a key team member in facilitating this. Peter also works closely with people around the business to help them grow, develop and fulfil their potential.

When not at work you are likely to find Peter spending time with his family and cats, playing guitar and cheering on his favourite football club, Tottenham Hotspur.

Paul Shamplina

Chief Commercial Officer

Paul started working for Hamilton Fraser in December 2016, as an Associate Director and Brand Ambassador. As Brand Ambassador Paul focuses on enhancing the brand and educating landlords and letting agents.

Paul is passionate about the individual rights of landlords and tenants and in the importance of continually improving standards throughout the private rented sector. He has acquired a reputation as “The Landlord’s Friend” and in 2015 co-wrote a book for landlords. Paul regularly appears on TV and radio including Channel Five’s hit series Nightmare Tenants, Slum Landlords.

When not working Paul enjoys football, going to the gym, boxing and spending time with his family.