Complaints disclosure

It is our policy to promote the highest standard of service for our clients. We endeavour to ensure that all complaints are resolved satisfactorily and in a timely manner.

If you have a complaint about our services, you may contact the member of our staff with whom you normally deal.

Alternatively please select the product below and you will be redirected to the complaints contact details:

For Total Landlord Insurance, commercial property owners or home insurance complaints disclosure, please click here

For Hamilton Fraser's complaints disclosure, please click here